The Hard Topic of a Death Scene Cleanup

2/7/2020 (Permalink)

Families are impacted with the death of a loved one and sometimes don’t know where to turn when that death happens in a home.

The clean-up that is needed after an unattended death is not easy to write about and is definitely not something a sales or marketing person wants to talk about. I have experienced the suicide of my dear brother-in-law and I know the anguish a family goes through as they process that death is debilitating. The clean-up afterward can obviously prove too traumatic for a family to perform. The same can be said when an elderly loved one dies alone. Body decomposition, though natural, is very hazardous to anyone in and or around the area.

Cleaning up can be emotionally challenging, not to mention dangerous if blood and/or other bodily fluids are involved. Our team at SERVPRO of Lufkin/S. Nacogdoches County will treat the family and their loved one’s property with the greatest empathy. Our goal after a death is to remove the burden of cleaning up by those family members left behind.

Many times, our own team is impacted with strong feelings or reactions to the death, despite having no acquaintance with the victim. Our team has the training and experience to stay focused on the unique nature of their cleaning task. They are cleaning and restoring the site of the traumatic event. They are preforming an invaluable service to the customer. Our hope, is that our clean-up process will help the customer recover in a small way from the aftermath of the loss of life.

We have an insurance expert in our office who can also help family members navigate the homeowner’s policy. Many people don’t realize that insurance policies often offer coverage for crime scene and trauma cleaning, so it’s crucial to check with the insurance policy adjuster to determine if coverage is offered.

All these are reasons why I feel it’s important to write this blog. Helping a family in their time of need by responding 24 hours a day, 365 days a year to help them restore their lives is of the utmost importance to us.

While we hope that you never have to experience a death that needs Biohazard Clean-up, we do want to let you know that there are experts out there who will help if ever the need arises.